Posts tagged as:

agile usability

The Contextual Inquiry

October 12, 2009

A recent project had me dust off some personal notes on the topic of Contextual Inquiry. I’d like to share here and archive for future reference and public consumption.
Contextual inquiry is a specific type of interview for gathering field data from users. It is usually done by one interviewer speaking to one participant at a [...]

Use Case or User Scenario

December 13, 2008

I’ve heard both tools referenced a number of times. It seems there is confusion between the two. Here’s my understanding. Please feel free to share common experiences and any further clarification.
User Scenarios

Keep the team speaking the language of user needs and connecting design decisions closely in with the implementation process
A rich narrative of user interaction [...]